Powered by Claude AI · An AI Solution by Massive Group

Your Business,
Always On.

EngageAI turns every website visit into a conversation. Capture leads, answer enquiries, and support customers 24/7 — backed by Massive Group's 15 years of Singapore SME digital marketing expertise.

24/7
Always available
<3s
Response time
50%
PSG grant-fundable
EngageAI Assistant
Online now
Hi there! 👋 Welcome to ABC Solutions. How can I help you today?
What IT services do you provide?
Great question! We provide cybersecurity consulting, IT infrastructure and managed services. May I get your name and email so our team can follow up with you? 😊
Sure! My name is James, james@abc.com.sg
Thanks James! 🎉 I've captured your details. Our team will reach out within 24 hours.
Type a message…

Your customers don't wait. Neither should you.

Most Singapore SMEs lose potential customers simply because no one was available to respond. EngageAI changes that — permanently, backed by the same team that's run digital marketing for Singapore SMEs for 15 years.

  • Visitors leave in under 3 minutes if they can't find answers
  • 70% of leads are lost outside business hours
  • Hiring customer service staff costs $2,000–$3,500/month
  • EngageAI handles hundreds of conversations simultaneously

24/7 Availability

Never miss an enquiry again. Your AI assistant works round the clock, even on public holidays.

Lead Capture

Automatically collect visitor details and follow up. Every conversation is a sales opportunity.

Knows Your Business

Trained on your website, FAQs and content. Answers questions exactly as you would.

PDPA Compliant

Built for Singapore, with PDPA-compliant data handling — and eligible for up to 50% PSG grant funding.

Everything you need to engage, capture and convert.

Lead Management

Capture name, email and phone automatically. Track lead status, add notes, and follow up — all from your portal.

Live Agent Takeover

Your team can jump into any conversation in real time. Seamless handoff between AI and human agent.

Analytics Dashboard

Track conversations, CSAT scores, lead conversion rates, escalations and more — with visual charts and exportable reports.

Website Crawl

Point EngageAI at your website URL. It crawls and learns your content automatically — no manual data entry needed.

Smart Notifications

Instant alerts for new leads and escalations. Weekly performance summaries delivered straight to your inbox.

Secure & Compliant

SSL A+ rating, MFA login, row-level security, and full PDPA compliance. Your data — and your customers' data — is protected.

Easy Installation

One snippet of code on your website. Works with WordPress, Shopify, Wix, and any HTML site. Up and running in minutes.

Escalation Rules

Define keywords that trigger instant alerts to your team. Never miss an urgent customer situation.

Grant Funding Support

As Singapore's PSG/EDG grant specialists, Massive Group helps you apply for up to 50% funding support — making your AI investment go further.

Live in 4 simple steps

From sign-up to your first AI conversation in under a day.

01

Onboard Your Business

Share your website URL, business details, and FAQs. Our Massive Group team sets up your account, configures your chatbot, and checks your PSG/EDG grant eligibility.

02

AI Learns Your Content

EngageAI crawls your website and learns from your knowledge base. It understands your services, prices, and policies.

03

Install on Your Website

Copy one line of code into your website. Works instantly on WordPress, Shopify, Wix, or any platform.

04

Engage & Convert

Your AI assistant starts engaging visitors, capturing leads, and supporting customers around the clock.

See EngageAI in action

A complete platform designed for clarity, speed and control.

portal.massivegroup.com.sg/client-portal.html
🌸
Bloom Beauty
● Bot Live
🏠 Dashboard
💬 Conversations
🎯 Leads
📊 Analytics
⬇️ Downloads
Welcome back, Bloom Beauty 👋
Your chatbot is live on bloombeauty.com.sg
Conversations this month
247 / 600
41% of limit used · 353 remaining
247
Conversations
247 this month
38
Leads Captured
38 captured
4.7
CSAT Score
52 ratings
3.2%
Escalation Rate
8 escalated
Recent Conversations
VISITORINTENTSTATUSTIME
Sarah LimFacial treatment enquiry…Resolved14:32
Michael TanPricing for packages…Lead13:18
VisitorOperating hours…Resolved11:05

Massive Group Pte Ltd

We are Singapore's digital business transformation specialists — 15 years helping local and global SMEs grow through marketing, automation and grant-funded technology. EngageAI is our latest innovation, built to help you never miss another customer.

Singapore-based Claude AI PDPA Compliant PSG/EDG Grant Advisory
15
Years transforming
SME digital business 🇸🇬

Built for Singapore. Designed for growth.

Massive Group was founded with a single mission — to make enterprise-grade AI and digital transformation accessible to every Singapore SME. With over 15 years managing global and Singapore SME digital marketing, we understand the local business landscape, the regulatory environment, and what it takes to grow in a competitive market.

Local Expertise

15 years of digital business transformation experience across global and Singapore SME markets.

Cutting-Edge AI

Powered by Anthropic's Claude — one of the safest and most capable AI models available.

Client-First

The client always comes first at Massive — our team takes pride in being the most responsive partner you'll work with.

Grant Advisory

Hands-on PSG and EDG grant support, so your AI and digital marketing investment costs less upfront.

Let's talk about your business.

Ready to transform how your business engages with customers? Get in touch and we'll show you how EngageAI — and our PSG/EDG grant advisory — can work for you.

Email
enquiries@massivegroup.com.sg
Phone
+65 6828 1433
Address
3 Fraser Street, Duo Tower Level 08-21
Singapore 189352
Company
Massive Group Pte Ltd

Send us a message